We work with clients to determine their needs around Change Management Training and then design a bespoke solution. Typical topics include:

Change Management Process

  • Relationship and role of Change Management with Projects/Programmes
  • Success Factors and Barriers to effecting Change
  • Change Management Models
  • Change Management Process Stages and Activities:
    • Preparing for Change
    • Implementing Change
    • Monitoring Change
  • Change Management Tools e.g., Stakeholder Analysis, Resistance Plan, Communications Plan, Change Vision
  • Dealing with Resistance to Change

Change Agent

  • Human Psychology of Change
  • Communication Skills
    • Communication Process
    • Deep Listening Skills
    • Reading Body Language
  • Personality Preferences Model
  • Emotional Intelligence
  • Learning Styles
  • Designing Training Interventions

We can also include a Change Simulation (4 – 4.5 hours) and self-assessments such as Insights Discovery and Emotional Intelligence, to deepen the learning.